Frequently Asked Questions (FAQ)

This page includes some Frequently Asked Questions























If you have any questions you’re welcome to comment below or send us a message on Facebook or Twitter.

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9 Comments

  1. V

    i’m not sure what button i must have clicked but i can no longer preview posts before posting them, is there a forum on this already? I’ve searched but cannot seem to find anything.

    1. Phil (pipdig)

      Hi V, this may be due to a plugin that’s on your site. You could test that by deactivating the plugins. If that doesn’t work, you should post at http://www.wordpress.org/support to see if anyone from the team can suggest a solution.

      1. V

        Hi Phil, thanks for responding so quickly!

        I’ve uninstalled every plugin besides the pipdig theme pack, and it’s still reading “Sorry, you are not allowed to preview drafts.” Could it be the pipdig plugin or should I still reach out to wp?

        1. Phil (pipdig)

          This might be caused if the plugin is a very old version. Which version of the plugin is currently active on the site? You can check this from the “Plugins” page in your dashboard. If it is anything lower than “3.5.0”, please go ahead and delete the plugin so it can be re-installed. You will be able to re-install it by going to “Appearance > Install Plugins” after it has been removed.

          Let me know if that works πŸ™‚

  2. Sarah Burns

    Hi! I already have a theme installed in my website from another company that I want to get rid of and purchase one of yours. How would I go about doing that? Thanks!

    1. Phil (pipdig)

      Hi Nana, we don’t currently offer logo design unfortunately. However you may wish to contact Ella Masters if you’re looking for a blog logo/header image.

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