You may see the following error message when installing a theme/plugin:

PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

This is almost always the result of not downloading the zip file correctly during this guide. Please follow all steps in the installation guide to make sure the installation is successful.

If that fails, there are also some other suggested solutions available from a Google search too.

If you are unable to install the file, please send an installation request and we will be happy to install the theme for you.