You may find that some social networks that you add to the Social Links section do not display any follower counts. This is not always the case, but sometimes the social network will require that you create an access token to access the data on your account. This is for your own security, and something which we have no control over.
For example, many people are reporting that the Facebook counter is no longer updating. This is because Facebook now requires an access token rather than supplying the data publicly.
To work around this, you can use the free Social Count Plus plugin. Our themes are fully compatible with this plugin’s data. So your stats will seamlessly integrate with all features. You just need to create an access token for the social networks that are no longer updating automatically. For example, if it is just Facebook that has stopped working, you only need to connect the Social Count Plus plugin to Facebook.
Please note, we are not able to help you create the access tokens as this would breach their terms and conditions. You should refer to this page for guidance on creating your access tokens. If you need any help creating an access token, please contact the social network’s support team, or you could ask for assistance on the plugin’s support forum.
Article tags: social media stats, social media counters, counter